OptimaOPTIMA CYCLES

Get in Touch

Have questions? Want to learn more? We're here to help you find your perfect ride.

Whether you're curious about our bikes, need support, or want to partner with us, we'd love to hear from you.

Email Us

optima@thesweetspot.com

We typically respond within 24 hours

Business Hours

Monday - Friday

9:00 AM - 6:00 PM PST

Weekend support via email

Quick Response

Urgent inquiries?

Use the contact form below and mark your message as urgent. We'll prioritize your request.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Before reaching out, check out our FAQ section for quick answers to common questions about our bikes, shipping, warranties, and more.

View FAQ

Join Our Community

Connect with other Optima riders, share your adventures, get tips, and stay updated on the latest news and product releases.

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What to Expect

< 24h

Email Response Time

5 Days

Average Support Resolution

100%

Customer Satisfaction